Strategy #2: To foster ongoing two-way communication…have telephone conferences
Story: If 17-year-old Brett was going to pass World History this semester, Bob knew that he needed to help Brett with his organization and study skills, so one day after school he helped Brett develop an outline of what needed to be done and a calendar to follow. For a few days the system seemed to really help, but by the end of the week Brett was back to his old ways. He hadn’t read the material, so he couldn’t create the outline of main ideas needed for the in-class activity Bob had planned. He got bored during the activity and started to distract others. Bob couldn’t help but express his frustration to his mentor during their after-school meeting, “Charlotte, I just don’t know how to help that kid. He says he wants to pass, and I tried to help him get organized, but I feel like I’m working harder at getting him caught up than he is. I’m out of ideas, and my energy is getting really low on this one.”
- Has Bob truly exhausted his resources in trying to help Brett?
- How could Brett’s family help?
Charlotte and Bob could use the Managing telephone conferences tool to brainstorm ways Brett’s family might be an additional form of support.